Patient Reviews
Testimonials
Choosing the right ear, nose, and throat (ENT) specialist for your needs is an important decision. At Beach Cities ENTS, we provide dedicated ENT care built on a foundation of trust and patient education. Throughout the years, we have had the opportunity to work with patients all over the South Bay and beyond, many of whom were kind enough to share their experiences. We've collected some of those testimonials here to give you a better sense of the compassion and care we provide.
"Dr. Rafii is an excellent doctor, explaining everything clearly and thoroughly. His expertise and thoroughness literally saved my life by finding a brain tumor that could then be treated. In the latest follow-up appointment, he again gave me a clear understanding of my status and future possibilities. I wholeheartedly recommend him to anyone needing an ENT doctor."
"Lots of confidence in Dr. Rafii. He explains things clearly, offers alternatives, and looks at the whole picture. Thank you Dr. Rafii!"
"Extremely pleased with Dr.Rafii and his team."
"We were beautifully taken care of from the moment we walked in to the office! The young assistant at the front desk asked me my date of birth and in a moment had all my patient information even though I did not have an appointment!Moments later the NP called us inside gathered more important information and made us feel comfortable! When Dr Rafii called us to another examination room, he made us feel at ease while asking about my throat problem. He explained about what causes could be involved in a caring manner. He even answered my wife's questions about "What it's" very patiently!All our questions were answered with knowledge and tact! We thank the Dr and staff for making us welcome and we left with an ease of heart!"
"Went to see Dr Rafii re hoarseness. He gave me a great exam and i could view the vocal cord and throat on video. As always, a very good example, Dr Rafii is excellent and very nice Dr and staff. He takes time to discuss the issues, and voice therapy benefits. 👍"
"Dr Rafii and his staff are outstanding and have an excellent understanding of the patients needs"
"Dr. Rafii and his team are truly kind and capable! They really worked with me to help streamline the booking process. Dr. Rafii would regularly check in throughout my ear cleaning and took steps to help make the experience more comfortable. I’m truly grateful for all they did to help me!"
"Dr. Rafii explained everything thoroughly and answered all of my questions. I felt a sense of relief finally hearing my options for treatment."
"I’ve been seeing Dr. Rafii for about 3 years now and he’s very attentive to what ever situation you have. He’s the best!!"
"Dr Evaz is the best ENT Dr. Excellent service, caring, compassionate. He throughly examined me, answered all my question. Was very caring, professional. The office staff were great too. I highly recommend them. Needless to say that, they have another excellent Dr there too. Dr Rafii who is an excellent Doctor. 🙏❤️🙏❤️🙏❤️"
"Dr.Rafi was the absolute best! He was very friendly and professional, made me feel real comfortable - my parathyroidectomy surgery was a success. I would highly recommend him and if I’m in need of an ENT specialist again, he’s definitely the one I’ll call. Thank you Dr.Rafi"
"Plenty of parking. The office staff is kind and helpful. Being able to text questions is lovely as well. Dr Rafii listened and is incredibly knowledgeable. I really appreciated this entire office."
"Exceeded my expectations! Dr. Rafii is clearly experienced on working with singers. He offered great recommendations for professionals that specialize in helping singers!"
"Dr. Rafii had an emergency so appt was delayed for 15 minutes. I was brought into an exam room where the medical assistance was very professional. Both the front desk rep and the med asst. apologized for the appt. delay.I then met with Dr. Sami (PA) who was great! He patiently listened to my concerns and responded with pro-active comments. The exam was thorough (ENT) and gave me a maintenance instructions and will have a follow up in 3 weeks to see if my concerns have improved or need to go forward. I'm was very satisfied with my first appointment."
"Dr Rafii and team is one of the best doctors and office staff I’ve dealt with. They’re wonderful."
"Dr. Rafii continues to provide exceptional follow-up care after my surgery."
"My Dad had an appointment here and it was an absolutely easy, wonderful experience. Thanks Dr Rafii!"
"From the communication, to the appointment experience and the bedside manner of the doctor I was very pleased. I appreciate the straightforwardness and look forward to seeing Dr Rafii again"
"Dr. Rafii has provided an outstanding service."
"Very pleased with my experience. Dr. Rafii is thorough and is expert in his field."
"Dr Rafii is very caring and and easy to talk to. He answers my question with joy.He is a wonderful doctor.Rose Onuoha."
"Dr. Benjamin Rafii is extremely talented ENT surgeon. I went to see him from New Jersey to obtain 2nd opinion for my Vocal cord cyst after seeing his website and connecting with his scheduling team on text/Website. His whole team is very professional, efficient, and accommodative. Dr. Rafii took his time to listen my concern in detail, did through exam to confirm the analysis and suggested surgical approach. He also explained what to expect and addressed all questions I had so I can make educated decision. I am thankful for his passion and expertise in vocal cord surgeries. I will be scheduling it with Dr. Rafii."
"Beach Cities ENTS is my place to visit. I am Dr. Wang's patient. She is a great listener and a very caring doctor. I am sad that she is leaving this center, I will miss her. Well, Dr. Rafii will take over to care for my never ending, chronic vocal problems, as I am a public school music teacher who forgets to care for herself."
"Dr. Rafii is wonderful. He explained everything, and you can see what he is doing on a screen. He offered solutions that would be vey helpful for me. I also commend his staff as well...very efficient and also kind."
"You will not find an ENT as kind, patient and thorough as Dr. Rafii. He takes his time, listens patiently, and sincerely cares about the wellbeing of his patients. The staff is also very nice and responsive. I would give ten stars if I could!"
"This was my first visit to Beach Cities ENTS. I was so impressed by the staff and Dr. Rafii. The office was very accessible and pleasant and the office and physician assistants were very professional and made the check-in efficient. Dr. Rafii was very good at listening and investigating why I was there and explained everything about my issue and plan going forward. I feel so fortunate to have found an ENT doctor and office that I have confidence in going forward. Additionally, his staff have the highest regard for him, telling me how much they admire him and that he is such an excellent physician."
"Dr Benjamin Rafii is the best surgeon I have encountered. His bedside manner is the best. He is professional, kind, compassionate and extremely smart. I am overweight and I was really nervous about the surgery. I had the surgery and I have no problems and a scar you can barely see. His staff is professional and true to their word. They always get back to you in a timely manner. Thank you Dr Rafii and staff."
"I was a new patient to Beach Cities ENT. I really liked the ability to text and register online. Trying to reach a human being at a doctor’s office can be extremely frustrating. I even requested an earlier appointment as my condtion deteriorated and they were able to squeeze me in earlier. Dr. Rafii easily diagnosed my problem and by getting the diagnosis as early as he did my prognosis was greatly increased. Very professionally run office!"
"I have seen Dr. Rafii several times for multiple reasons. He did my vocal cord surgery and I couldn’t have been happier with the entire experience. He was very knowledgeable and did an AMAZING job. I highly recommend him and his staff!!!!"
"Dr Rafii was very thorough and easy to understand. He took his time and answered all my questions. He explained what he thought my issue was and then went through step by step method of how he would remedy my problem. He gave me options and percentages of possible outcomes. I felt very comfortable with Dr Rafii’s explanation of what to do next."
"Always have good experience. I really like Doc Rafii and his staff. Would recommend them highly"
"The friendly people in the office and the skill of Dr.Rafii make all my appointments a pleasure."
"Staff very professional and friendly. Dr. Rafii and his assistant, Tyler were outstanding. It made my visit go well."
"Dr. Benjamin Raffi is one of the most skilled Otolaryngologists I know. He is knowledgeable regarding all aspects of the head and neck, especially in dealing with my sinuses. He has excellent bedside manner and cares about his patients. He is highly recommended."
"Dr. Rafii and his team is simply amazing. They were all so helpful, attentive, kind and resourceful. From each appointment I had, to the surgery and the staff at the hospital, to my post op appointment. I have never felt so much compassion and concern from any doctor or their team for that matter in all my years of getting medical care. Please keep up the amazing work you do and continue to care for your patients in the capacity that you do on a day to day basis. You are truly appreciated and I thank you so much for everything. ❤️❤️❤️"
"It has been about a year since my first appointment with Dr. Rafii and Beach Cities ENT. My experience continued to be excellent over this past year. Unfortunately, I will have to change to a new provider/group as Beach Cities ENT will no longer be participating in my selected network. Dr. Rafii was kind enough to provide a referral. I am grateful to Dr. Rafii and his staff for providing the best care possible for my condition. If you are looking for quality otolaryngology care, I would highly recommend Dr. Rafii and Beach Cities ENT.This was my first appointment with Dr. Rafii and Beach Cities ENT. The appointment scheduling process was very straightforward and the office location was very convenient and easy to find. The receptionist was friendly and provided very clear instructions. I waited less than five minutes to be called and the nurse was very thorough in asking preliminary questions. Dr. Rafii came into see me soon after I finished with the nurse. I was very impressed with his testing methods and the clarity of his explanations. I completed the appointment with a definitive diagnosis and the treatment plan. Dr. Rafii and the Beach Cities ENT staff gave me full confidence that I was referred to a knowledgeable specialist and a professional medical team."
"Dr. Rafii performed my Thyroplasty surgery in August 2023 and continued to assist and support me with the quality of my voice by sending me to a great voice therapist named Heather. Here I am in January of 2024 feeling better than ever and now have a strong sounding quality voice with no more breathynes or voice fatigue. Many thanks from the bottom of my heart go out to Dr. Rafii, his office team, and his Speach Therapist, Heather, for their continued support and successful recovery of my voice. If you are in need of a quality and caring ENT, ENT Surgeon, and or a Laryngologist, please reach out to Beach Cities ENTS and ask for Dr. Rafii, he's the Best!!!"
"Very positive experience all around. The staff and especially the surgeon, doctor Benjamin Rafii, made me feel comfortable and at ease with the procedure. I would highly recommend......"
"I am writing to express my utmost appreciation and admiration for the exceptional care provided by Dr. Benjamin Rafii during my recent visit to your facility. I believe it is important to acknowledge and commend the outstanding qualities that Dr. Rafii possesses as a healthcare professional.From the moment I stepped into his office, Dr. Rafii's attentiveness and genuine concern for my well-being were evident. He took the time to listen attentively to my concerns and patiently addressed each one of them. His ability to create a comfortable and welcoming environment instantly put me at ease, allowing me to openly discuss my symptoms and medical history.Dr. Rafii's kindness and compassion were truly remarkable. He demonstrated a level of empathy that made me feel valued as a patient. His warm and friendly demeanor not only made the visit more enjoyable but also fostered a sense of trust and confidence in his expertise.What truly impressed me was Dr. Rafii's dedication to finding the root cause of my persistent cough. He approached the situation with a thorough and methodical mindset, leaving no stone unturned. His commitment to investigating all possible avenues and conducting the necessary tests showcased his unwavering dedication to providing the best possible care.In addition to his exceptional medical skills, Dr. Rafii possesses a wonderful sense of humor. His lighthearted and witty nature brought moments of levity to what could have otherwise been a stressful experience. His ability to make me laugh not only brightened my day but also helped alleviate any anxiety I had about my condition.Dr. Benjamin Rafii is a shining example of what a healthcare professional should be. His attentiveness, kindness, dedication, and sense of humor are qualities that are truly commendable. I believe that we need more doctors like him, who not only possess exceptional medical knowledge but also genuinely care for their patients' well-being.I would like to extend my deepest gratitude to Dr. Rafii for his outstanding care and for going above and beyond to help me find the cause of my cough. He has made a significant positive impact on my healthcare journey, and I am truly grateful for his expertise and compassionate approach.Please convey my heartfelt appreciation to Dr. Rafii and his team. I hope that this letter serves as a testament to his exceptional qualities and encourages others to seek his care.Sincerely,Jacqueline G. Hill"
"My visit went well. Everyone was very nice and helpful regarding everything I needed done for paperwork before seeing Dr Rafii.. it was no long waiting . It was nice to meet Dr. Rafii, he is very nice and really want to make sure you feel comfortable and welcome any questions you may have. He understands the fear of the unknown. He was very patient explaining the procedure to me. When it came to the procedure, I totally trusted him . My fear was far more worse the the procedure was. He was totally right, it was no discomfort at all. He is very thorough and skilled at his specialty. Thank You Dr. Rafii and Staff."
"It’s always a pleasure to see Dr. Rafii. He’s patient with Katrina, my daughter. She’s 33 years old and Down syndrome."
"Dr. Rafii and the office’s staff are very professional and polite."
"Exceptional in all regards.Dr. Rafii is at the top of "the best" list. His knowledge and professionalism is first rate. Treatment is kindly administered and effective.Office personnel are also pleasant and efficient."
"Dr. Rafii was wonderful. Very informative, supportive and caring."
"I highly recommend Beach Cities ENTS Dr Rafii is fantastic"
"I highway recommend miracle medical! The Doctors actually care about you and take their time with you. I went to the laryngologist specialist, Dr. Rafii, and he was able to tell me freakin everything after one look of my vocal cords. I've been left in uncertainty for 5 years through the hospital I was going to before and then I went to this private specialist and he was able to tell me everything right away and I had surgery 2 months later. It just feels like there's finally clarity in the questions I've had about my throat after meeting the doctor and a peace that I'm gunna be taken care of with that dr... like he actually cares and doesn't rush me trying to get me out and onto the next patient. He takes time to make sure I'm ok and understanding everything. Thank you to Dr. Rafii and everyone on the team. I appreciate every one of you and for the investment you put into each patient!"
"Dr Rafii was the doctor who performed my thyroidectomy, and not only did he truly make me feel at ease prior to my surgery but he would even respond to my concerns ASAP no matter how late it was. He also did a great job on my surgery; not only did I fully recover but there is minimal scarring. Dr Rafii is a doctor who truly cares about his patients and I am very lucky to have had him as my surgeon. As his patient he was easily able to gain my full trust, which is not an easy feat. I would highly recommend him as well as the office staff. They were very prompt with appointments and communication."
"Vocal cord surgery - Dr. Rafii did the most amazing surgery on my daughter who is Down Syndrome. He was compassionate and very supportive. My daughter is slowly getting her voice back. Thank you Dr. Rafii. You are my daughter’s voice. "
"Everyone here was clear, friendly and patient. Dr. Rafii was everything I had been told about him: kind, great listener, caring, informed and calming of this nervous patient."
"Very impressed with Dr. Rafii found him to be very personable, very knowledgeable , and very thorough. I was very satisfied with my appointment"
"Dr. Rafii was very thorough and took the time to explain to me what he thought might be contributing to my problem. I was very pleased with my visit."
"My surgeon, Dr. Rafii, was amazing. This was my first surgery at nearly 60 years of age and I was made to feel safe and comfortable after the very first visit. My surgery went well and when Dr. Rafii visited me in the hospital I it was nice and warm smile that greeted me. I also must say that Ryan, the Physician's Assistant, is extremely nice and this is a testament to the positive energy and culture that Beach Cities ENT has created. Thank you all. ~ Simone Charles"
"Dr. Rafii answered all my questions clearly and took the time to explain, to make sure I understood everything that was going through. He did not rush me, so I felt at ease the entire time."
"I am patient's daughter & grateful for doctor's diagnosis. Physician's Assistant & Dr Rafii took the time to listen to my Dad & carefully assisted to his needs."
"Dr. Rafii was wonderful. I went into the office with a sinus infection and mentioned a nuisance small growth. A previous Dr. had pretty much scared me with recovery so I never had it removed. Dr. Rafii asked if I wanted it removed right then and there. With hesitation, I agreed. No pain, one stitch later I was out the door with no bleeding as I forewarned by the other doctor. Thank you so much for making the time to sit with me and make me feel normal again! The admin and admin trainee were wonderful as well."
"Dr. Rafii was excellent. I really appreciate how informative he was with me, and his staff is very friendly. I so appreciate the service and attention I received."
"I saw Dr. Rafii and he was very thorough with my upcoming surgery."
"I went to another ENT and was very frustrated but her lack of professionalism and didn’t give me any answers after 4 months. Beach cities accommodated me within a few days and Dr Rafii was very professional and patient He did a much more thorough exam and helped me with an explanation to my problem. I would highly recommend them"
"I'm very happy witht the treatment. I found out doctor Benjamin Raffi has a lot of knowledge. Now, in Spanish: estoy muy contenta con el tratamiento que recibí. Me di cuenta que el doctor Benjamin Raffi tiene la sabiduría y entrenamiento necesarios para llevar a cabo su práctica. Mi cita fue rápida sin contratiempos, fue gratificante empezando desde la recepcionista, enfermeras o ayudantes junto con el doctor fueron muy amables. Doctor Raffi me hizo sentir la seguridad de que estaba en manos expertas lo cual redundó en la certeza de que podía confiar plenamente en Él. Agradezco enormemente que fui tratada como un ser humano, importante para ustedes con sentimientos y no como un número más para completar la cuota a cubrir. Muchas gracias."
"I received excellent medical service from Dr. Benjamin Rafii and staff. I recommend Beach Cities ENTS."
"I received excellent medical service from Dr. Benjamin Rafii and staff. I recommend Beach Cities ENTS."
"The Best! - "I had been having problems with my voice for a long time but never paid attention to it. A friend told me about Dr. Rafii and not only I found a fantastic and very knowledgeable doctor but a very kind person. My hoarseness was taken care of and I have my voice back. Coming to see Dr. Rafii if you have voice, swallowing or throat problems is a 'no brainer'. I highly recommend this doctor to everyone!. You don't find amazing doctors like him often.""
"Dr. Rafii is one of the best doctors around! His staff staff is awesome and I always feel comfortable in his/their care."
"My medical advocate recommended Dr Rafii as the best ENT in the South Bay, including UCLA doctors and surgeons.Dr Rafii increased my verbalization caused by a tumor that had paralyzed one vocal cord. Being able to be understood was a health priority and Dr Rafii solved the issue in one short visit with minor discomfort.He was timely, kind, efficient, with very good office staff, and medical assistants."
"He is "The Best" - Dr Rafii is a knowledgeable, compassionate doctor. He took a generous amount of time with both my husband and me explaining. He was in no hurry to get on to the next patient and gave me a detailed description of the procedure I needed to regain my voice. The procedure worked! Then, Dr. Rafii ordered CT Scans and called me immediately after he received the results. But, he didn't stop there. He set me up with follow-up appointments with Radiology/Pathology and Oncology doctors. I haven't met anyone like him. He is my go-to doctor for ENT."
"Great experience with Beach Cities ENT, especially Dr. Rafii. He was kind, comforting and reassuring when explaining my procedure and answering all my questions. My surgery went smoothly, and my incision is clean and healing nicely. I would definitely recommend him and his office."
"This was my first visit to Beach Cities ENTS, and I couldn’t be more pleased. I was very impressed with Dr Rafii. He was very concerned about me and my condition. He took his time and explained everything as we went along. He was even with me for a full hour PAST the closing time of the office. That is dedication! Thank you very much, Dr Rafii."
"Dr. Rafii and his staff were very patient and accommodating."
"In 2019 Dr. Levine removed my tonsils after it was found that I had cryptic tonsils and was constantly getting sick. Everyone in the office was kind and they were always running on time. My procedure went without a hitch and I have been living my best tonsil-free life since then.In April of 2022 I got a piece of pizza crust stuck in my throat. After trying all of the at home methods, I made an appointment with South Bay ENTS to have it removed. It ended up passing on its own (5 days later), but I kept the appointment with Dr. Rafii to ensure that everything looked okay in my throat. Once again, the staff was so warm and sweet. After using a numbing spray, Dr. Rafii put a scope down my nose, into my throat and even let me record it! I also asked him to check my ears and he did so without hesitation.I highly recommend both of these doctors and can attest that their bedside manner is incredible and professional."
"I cannot recommend Dr Rafii highly enough! He has treated both my son and daughter and we consistently have great experiences with him. He is not only extremely competent, he is also incredibly kind. We have seen many ENTs and he is the best!"
"Had a great experience with Dr. Rafii and Deja!!! Dr. Rafii is highly experienced, very knowledgeable and very good at looking in the throat area! Would definitely recommend them to others 😇👍"
"After getting the appt everything else went smoothly. I went in and Dr. Rafii gave me recommendations on how I can improve my sleep and help alleviate my allergies."
"Dr Rafii and the staff were thoughtful and thorough. I felt in very capable hands and relieved by that!"
"Dr. Rafii Provided an add annoyed removal surgery and consultation for my teenage daughter. He provided excellent service, his communication and follow up is amazing. I wish we had found Dr. Rafii and beach cities ent years earlier!! Highly recommend this office , great doc and staff."
"Quality of care is exceptional. I really appreciate Dr. Rafii help to resolve my medical issues."
"Quality of care is exceptional. I really appreciate Dr. Rafii help to resolve my medical issues."
"This was my 1st time visiting Beach Cities ENTS,the staff were very friendly and welcoming,helpful in filling out the form before seeing my doctor and I didn't have to wait that long.Dr Rafii who did the surgery is awesome and nice,very detailed in explaining about my thyroid. Highly recommend 👌"
"Visit was very smooth from check in to check out time.Dr. Rafii took his time to listen about my condition and order the right treatment for it.Thank you Dr. Rafii."
"Great and friendly staff. Dr. Rafii is very patient and took the time to make us feel comfortable."
"Dr. Rafii was friendly and took the time to listen to my concerns and answer my questions. Everyone was helpful and kind, and I appreciated the consistent use of masks and safety protocols."
"Knowing great Ear, Nose & Throat doctors like Dr. Ben Rafii to keep my singers and myself healthy is extremely important to a voice teacher. Although I knew Dr. Rafii professionally through Voice Foundation, and I had several students visit his office, I didn’t have the pleasure until lately due to allergies. I liked the pertinent questions he asked and I felt free to state the current problems which resulted in an excellent and easy health conversation. I learned about two OTC products I had not known about previously as he efficiently probed the ENT portions and effortlessly strobed my vocal folds. I found him friendly, direct and effective; he is a good listener and communicator which is refreshing. Dr. Rafii is a fine musician, a pianist, as well as an expert in his field, and has an appreciation of and love of the arts, including singing! His office staff is helpful in sending the digital Patient Form previous to the appointment and friendly when you’re there. I recommend Dr. Rafii and his office highly."
"Dr. Rafii is very kind and very patient. He took his time and took great care in answering all my questions, which I appreciate. Staff is efficient and friendly."
"The experience is and was exactly everything I would want from an ENT professional. I recommend Dr. Rafii a million times over to anyone looking for an ENT provider because coming here increased my quality of life ten fold. This is the one doctor I trust and know is qualified.I started receiving care with Dr. Rafi for several years now when I had issues as a teen from everything tonsil stones to many ear issues. Through the years I had to switch insurance providers, so now pay out of pocket to see this specialist. I cannot put a price on the benefits of seeing this provider and words do no justice to the quality of care and attentiveness of work that I have received here.This is a truly amazing office down to the receptionist quality of service and I look forward to going here in the future years as well."
"I was so pleased with my appointment with Dr. Rafii. He took a lot of time to explain things to me and his staff is very considerate.Jo Price"
"Totally satisfactory experience. Staff was pleasant and efficient. Doctor Rafii was prepared; having reviewed my history, patient and completely thorough about explaining my condition and what treatment options were available. Hence the 5 STARS"
"Met with doctor Rafii. He was very straightforward & concise. Answered all my questions. Planning future appointments. Highly recommend this office and Dr. Rafii."
"Came to see Dr. Rafii because I have allergies and other problems. He checked everything my ears my nose and throat. He was really good at addressing my concern. He really listens and gave me good information. The front office was really friendly too. If I have more problems I know I'll be coming back here."
"Staff is super nice! Didn't wait long to see the Doctor. Dr Rafii is super nice and thorough. Happy to have him as my ENT"
"Dr. Rafii is one of the best the doctors in the world. Anyone getting treatment by him is lucky."
"Dr. Rafii and his team (especially Andrea) are amazing. Ever since I started seeing him about two years ago when I had an issue with my tongue they have gone out of their way to make me comfortable. For the past 18 months I've been having on again/off again sinus headaches and earlier in the month I had a sinuplasty. Prior to the procedure they explained what would happen, the potential side affects and the results of a positive outcome - which I have had. Dr. Raffi called a few days after the procedure for a wellness check - I had an in office visit yesterday and will have a final follow up visit at the end of the month. They are all caring, professional and I highly recommend this practice."
"Dr. Rafii was very thorough and listened to my concerns and the female staff blond sorry didn't get your name took my info inside the exam room was very pleasant and filled the rest on pc.Receptionist was pleasant and it was very quick to see dr Rafii .They send text and phone messages when your appointment is coming soon.But very hard to reach them on the phone sometimes, keeps ringing and ringing .Otherwise I like the whole experience of visiting Beach Cities ENT."
"I felt 100% safe in the office and Dr Rafii is an excellent Dr and gave me an easy solution for my ear issue. I see him again next week and am pretty sure all will be well then. I was a Healthcare worker for 35 years."
"Monday was my first appointment and I was really impressed. Everyone was super friendly. Dr. Rafii was so knowledgeable. All the suggestions and recommendations he gave me helped me by the second day. I am NOT an easy patient due to chronic allergies.I am always hesitant to go to any doctor that my insurance recommends since I have an HMO plan. However, this office is definitely a 5 star office!"
"I have been a patience of Dr. Benjamin since 2018, and find him to be an extremely knowledgeable and compansionate doctor who takes the time to clearly explain his medical determination of my condition. I have always been greeted with a smile from staff and would highly recommend Beach Cities ENT."
"Everybody here was terrific. They listened to my questions and answered them and explained everything that needed to be done. I felt very comfortable and safe. Dr. Rafii is absolutely terrific."
"I’m always so impressed with Dr. Rafii. He is very gentle, caring and knowledgeable which is exactly what I want during a doctor’s visit. Also, it doesn’t hurt to know that he graduated from Stanford Medical School. He always answers all my questions and goes above and beyond to make me feel comfortable.As for Dr. Dao, she has amazing hand skills and a master of her craft. Couldn’t be more pleased with my visit!I came on time for my appointment and only waited a few minutes before being called in. The staff was very friendly and efficient. Highly recommend Beach Cities ENTS!"
"I love that Dr. Rafii took the time to explain a lot to me about my situation and how to hopefully fix it. It was such a stress free experience . I walked away feeling better."
"Dr. Rafii is the best, most patient ENT! My son has special sensory needs, and Dr. Rafii was wonderful with him from the very first meeting. After years of being evaluated by pediatricians and allergists for a chronic cough that would just not go away and would hinder daily activities, we were referred to Dr. Rafii for evaluation. My son ended up needing a tonsillectomy and adenoidectomy last year, which we were certainly nervous about. I wish I could describe that first moment you are watching your child running around and playing ball and does not have to stop to catch his breath or cough after just a couple minutes. It is sheer bliss and relief. That is what Dr. Rafii gave to us after treating my son. I would absolutely recommend Dr. Rafii to anyone looking for an ENT, and we are so blessed that he was brought into our lives. We will forever be grateful for his outstanding care and expertise ❤️"
"I saw Dr. Rafii and he helped diagnose the problem I had. The staff was very helpful and nice."
"Dr. Rafii has been a great! He is very patient and attentive trying to figure out the cause of my issues. And all the staff in the office is very welcoming and kind. I am happy that I am getting the help that I need here at Beach Cities ENTS!"
"Dr Rafii was informative and knew exactly what I needed. He was very patient and took his time and made sure that I understood what was going on with me. And there was hardly any wait time in the lobby. I would highly recommend Dr Rafii to anyone that might need the services of an ear, nose and throat doctor."
"very good and Dr. Rafii is very professional and friendly."
"Dr. Rafii is an excellent doctor who is both expert in his knowlege and techniques, but also very gentle and supportive. A highly recommended professional."
"Dr. Rafii took the time to listen to me and really understand the problem I was having and follow up to ensure it got better. He directed me to a successful course of treatment, and my throat injury is healed. Hooray!"
"I'm a senior woman who dreads seeing a new Doctor. Dr. Rafii put me at ease immediatly. He is the nicest Doc. I've ever been to. He did a procedure on my throat that was very easy, painless. He explains everything thoroughly, I recommend him to anyone who needs an ENT. Dr.I'm sure he would be wonderful with children too. He has such a calming, friendly personality."
"Dr. Rafii was great, relatable, patient, and kind. He made me comfortable, answered all my questions and left me feeling assured and positive. I will definitely be back to see him should I have any future worries regarding my vocal health/the health of my vocal cords. Dr. Rafii is the man!"
"I've been a patient of Dr. Rafii's for several months and he is consistently amazing. A doctor who shows genuine concern, determined to find the problem with a gentle solution, Dr. Rafii always looks out for my best interest for my overall health, answers all questions and gives respectable advice, very smart and knowledgeable. It is obvious he is doing what he's passionate about. I am most grateful to be under the care of Dr. Rafii who is supported by a great team and staff, thank you Andrea, your kindness goes a long way."
"Dr Rafii helped me understand my throat and vocal cord issues, then his in-office equipment and video-strobe of my vocals in action were amazing - followed by a non-invasive course of action to hopefully avert surgery. Very motivated & happy to have found him."
"Always excellent. Staff is always super nice and helpful. Doctor Rafii is amazing."
"Dr Rafii is forthcoming, intuitive and kind. He is professional and caring and I consider myself lucky to have found him. He’s one of the few good ones."
"I've heard rumors that young doctors don't know as much as their older counterparts, but I believe the younger ones are more exposed to the new and improved technologies therefore are more likely to diagnose and treat. Not to mention more energetic and willing to help patients.Visiting Dr. Rafii proved my point. I call him a young Dr. Welby for spending time with you , listening patiently and not treating you like a number."
"Dr. Rafii is an incredible surgeon...a surgical "rock star"! I commend him not only for his surgical "artistry," but also for his delightful communication. He answered all the questions that I had. I was in the best hands with him as a surgeon."