Patient Reviews
Testimonials
Choosing the right ear, nose, and throat (ENT) specialist for your needs is an important decision. At Beach Cities ENTS, we provide dedicated ENT care built on a foundation of trust and patient education. Throughout the years, we have had the opportunity to work with patients all over the South Bay and beyond, many of whom were kind enough to share their experiences. We've collected some of those testimonials here to give you a better sense of the compassion and care we provide.
"Very knowledgeable and personable - She has been seeing our son since he was one year old for ongoing ENT-related issues. She has helped us navigate complicated issues and seems to favor lowest level of intervention medically required, which we prefer. She always seems genuinely happy to see her patients and she is good with him. We will continue to see her only as long as she is practicing. "
"Dr. Eapen has a wonderfully pleasant disposition and made my son feel very at ease at his appointment. She was fast and efficient but also effective. We highly recommend this doctor."
"Amazing. Dr Eapen is the best!!!"
"We love Dr. Eapen is amazing. She is great with my son. He had anxiety at the consultations and she helped him. She is very patient, knowledgeable. I recommend her. We are still working my child problem but every time we see her, she is always awesome. Thank you Dr. Eapen"
"Dr. Eapen was really great! We brought our 3 month old in for a ENT appt for sleep apnea. Very thankful for her honesty.. She explained everything she was doing/checking on my daughter. The office staff was also very friendly and sweet. We were processed and seen very quickly. Highly recommend Beach Cities ENT"
"I saw Dr. Eapen for a second opinion consultation. She was incredibly informative, taking time to review symptoms, ask questions, and educate me. She was obviously very knowledgeable but she spoke in a way I could understand (not too technical). I also appreciated the communication from the reception team to get me set up as a new patient and seen quickly. They also helped me obtain records with ease. A very positive experience!"
"After an extensive search to find an ENT doctor that foremost would connect, be personable, and make my daughter feel comfortable, I made her an appointment as a new patient with Dr. Rose Eapen of Beach Cities ENTS.Yesterday was our first appointment at the Torrance Office and we arrived at the scheduled time. All of our new patient intake forms were completed online beforehand as well as a picture of our health insurance card which was convenient. I signed my daughter in at the reception window and we waited patiently to be called in. There was a little wait beyond our appointment time but our experience was well worth the delay.We were greeted by Dr. Eapen’s assistant who took some physical statistics prior to escorting us to the examination room. Upon being seated, we discussed the reasons for our visit and reviewed all of the info on the intake forms to check accuracy and provide more details of health history that would be pertinent to Dr. Eapen. Waiting for our introduction to Dr. Eapen, we felt a small bit of apprehension as we had never met before and as a parent I was hoping I made a good choice of who would provide care for my daughter. Dr. Eapen entered, flashed a smile, gave us a friendly greeting, and made us instantly feel comfortable with her demeanor. After discussing what brought us together on this day, Dr. Eapen began her examination all the while keeping us engaged in the process. At one point, Dr. Eapen needed her assistant to help with a nasal scope. The assistant brought a scope into the room which led to a friendly banter between the two about whose scope was already in the exam room and the one brought in. This led to laughs and presented a fun side to the team that was giving us care. Dr. Eapen continued her examination and keep us involved all along the way. Her expertise and experience was displayed in her actions, conversation, observations, advice, answering our questions, and overall chair side manner with my daughter and I. We felt deeply cared for and a genuine passion to help my daughter in addition to giving me assurance as a father. Dr. Eapen made arrangements for some tests and a CT scan for further evaluation prior to our next visit.If you can’t tell from my words, we are extremely happy with our choice of Dr. Rose Eapen and look forward to what’s ahead beyond just our first impressions and visit yesterday."
"Dr. Eapen is one of the most personable, kind and thorough doctors I have met. I bring both of my kids to her, ages 10 and 13, and they both love her. She is a great listener and problem solver, and spends ample time answering all of our questions. I would highly recommend her to anyone needing care from an ENT."
"My 7 year old daughter recently had her tonsils removed by Dr. Eapen, and we couldn’t be more grateful. She is an incredibly talented doctor who explained the procedure to my daughter in such a gentle and reassuring way that she wasn’t scared at all. Dr. Eapen is both highly professional and warm-hearted. The surgery was successful, and we truly appreciate her hard work and exceptional care. I highly recommend Dr. Eapen!"
"Dr. Eapen was amazing with my son. She was kind, gentle, and thorough. She explained things thoroughly and somehow managed an exam without my son even flinching. It was a great experience and we know we’re in good hands."
"Dr Rose is excellent. She’s thorough, communicates well and is awesome with kids. I’m so glad we found a pediatric ENT we can trust!"
"Absolute angels and miracle workers in this office! From the person I spoke to on the phone who scheduled our emergency appointment to the med staff, everyone made us feel absolutely cared for. Dr. Eapen has the best bedside manner I have ever seen and experienced, period. Getting a two year old to trust someone they just met to be anywhere near their face isn’t just talent and skill- it is a cosmic anomaly. Highly recommend her for any pediatric ENT needs!"
"Dr Eapen was amazing with my daughter. She basically gained her trust to do what needed to be done in matter of minutes. Thank you and we are grateful to have you guys."
"Dr Eapen is always amazing and her assistant too."
"My son is special needs and he feels very comfortable with Dr. Eapen. He is non-verbal nd Dr. Eapen makes it a point to direct questions to him, this makes him feel valued and part of the discussion. Everyone in the office is welcoming and friendly."
"Wow the staff and doctors were absolutely amazing. From scheduling to my son’s procedure and follow up, so smooth. Text message communication which is so helpful instead of waiting on hold like most places . I would highly recommend ! Dr Eapen explained everything carefully and did a fantastic job with Richard’s tubes which has been life changing for him . Couldn’t wish for better"
"Dr Eapen is the most kind, patient and thoughtful doctor I could have dreamed up for my young son- he has sensory and speech challenges and Dr Eapen knows how to speak to him in a way that calms his fears and makes him comfortable. She truly takes her time with us and never rushes us out. She is such a blessing for our family"
"My very young and medically complex son has been a patient of, Dr. Eapen’s for a few years now. I want to start by saying, her bedside manner is absolutely impeccable! From day one to present day, she has been the most pleasant, patient, kind, honest, caring, nurturing, punctual, committed and compassionate Dr. on his team and he has a VERY extensive team. Her response time is great! She answers all question’s and I never feel rushed during appointments. She truly cares about and values her patient’s and is ALWAYS willing to go above and beyond. My son is blessed to have her. I highly recommend, Dr. Eapen at Beach Cities ENTS.Thank you, Dr. Eapen for all that you are and all that you do! You’re truly amazing!!!"
"Dr. Eapen was awesome, caring and professional"
"“I recently had the privilege of having my daughter cared for by Dr. Eapen, and I can confidently say she is one of the most exceptional physicians I have ever met. Her outstanding diagnostic skills are matched by her genuine empathy and warm sense of humor, creating a truly comforting and uplifting experience for both patients and their families. Dr. Eapen’s dedication to patient care is extraordinary—she goes above and beyond to make her patients feel heard, valued, and truly cared for. On our way to a follow-up visit, my daughter asked, ‘Mom, are we going to see the good doctor?’ I was both amazed and touched by her excitement. The presence of highly trained and knowledgeable professionals is another significant advantage at Beach city ENT!If you’re seeking a physician who embodies both medical expertise and heartfelt compassion, look no further than Dr. Eapen!”"
"We love Dr. Eapen! She has been my son’s ENT for several years and she is everything you NEED in a doctor - knowledgeable, thorough, professional - plus everything you WANT in a doctor - honest, respectful and compassionate. She speaks directly to my teenage son and listens to him. He recently had surgery and, not only did he feel informed, safe and comforted throughout the entire process, the outcome was better than we even hoped for! Dr. Eapen is outstanding and we highly recommend her for any ENT needs for any age."
"I brought my daughter in to see doctor Eapen because of an unidentified object in her left ear. The doctor seemed nice and recommended removing it in the hospital due to its location and the sensitivity of it all. It was a quick visit, and I completely forgot to ask her 3 questions: if my daughter is qtip was brought up a few times, what's the name for the condition she has, and any other noninvasive treatment options available?"
"I would give Dr.Rose Eapen 100 stars!!! She was so great with my daughter!!! What a wonderful doctor."
"If you’re dealing with a lip or tongue tie, look no further—Dr. Rose Eapen is AMAZING! She’s not only highly professional, thorough, and incredibly knowledgeable, but also kind, compassionate, and truly understanding.Our 3-day-old had a significant tongue tie that was making breastfeeding very difficult. I was struggling with cracked nipples, a slow start to milk supply, and painful feeding sessions. Dr. Eapen answered all of our questions in detail, provided immediate treatment in the office, and even had me breastfeed afterward to ensure everything was going smoothly. It was such a positive and reassuring experience!The office staff were also incredibly friendly and helpful, which made the entire visit even better. Overall, it was a fantastic experience, and I highly recommend Dr. Eapen and her team! :)"
"My son had been suffering with something stuck in his ear and Beach Cities ENTS was the only location that was able to see us within 24 hours. I was so thankful and Dr. Eapen was amazing with my son. She took almost a full hour carefully removing several sand pebbles that had been stuck to his ear drum. A difficult appointment for my son but she was so gentle, encouraging & patient."
"Dr. Rose Eapan put my son at ease within minutes of seeing her. She is extremely knowledgeable and she has the best bedside manner. I highly recommend her!"
"Dr Rafii is very caring and and easy to talk to. He answers my question with joy.He is a wonderful doctor.Rose Onuoha."
"Dr. Eapen is a gem! She is incredibly caring, thorough and kind and immediately put my 7 year old at ease. She gave us tips on how to treat his allergies naturally since that was important to us. I wish all doctors were like her!"
"Dr. Eapen is amazing. Thanks to her my son is able to sleep without breathing issues and hasn’t had an ear infection in months."
"Dr. Rose Eapen is very kind & knowledgeable. My son feels very comfortable with her as do I. So very thankful for her and her staff. Highly recommended."
"Dr. Rose Eapen is very kind & knowledgeable. My son feels very comfortable with her as do I. So very thankful for her and her staff. Highly recommended."
"Dr. Eapen took excellent care of my 3 year old with an ear infection and ruptured ear drum. She had an excellent bedside manner and was clear in her explanation of what was going on and what next steps were. My daughter felt comfortable the entire time. I highly recommend Dr. Eapen!"
"Dr. Eapen was great - Dr. Eapen and her staff were awsome with my 2 year old. She made him feel comfortable during the exam and was very thorough with suggestions at the end of the appointment. Thank you"
"Highly recommend Dr. Rose Eapen. She is a knowledgeable and compassionate person who was able to treat my son's congestion when previous doctors failed.My son had severe congestion for over 6 months. This prevented him from running cross-country (his passion) and led him to become quite depressed. We worked with 3 doctors (2 ENTs and a pulmonologist) who only prescribed drugs. Unfortunately, none of the medications helped, and some even had side effects that made him sick.While searching for a new ENT, I came across Dr. Eapen's stellar reviews and promptly scheduled an appointment for my son to see her. During our visit, Dr. Eapen listened carefully as my son explained the details of his congestion. She performed a painless nasal endoscopy to thoroughly examine the issues within my son's nose and identify the problems.Subsequently, she recommended and prescribed a Neti Pot and Flonase. After just 3 weeks, this treatment cleared up most of his congestion!In addition to effectively treating the congestion, Dr. Eapen possesses an excellent bedside manner. She was able to connect with my son, formulate a plan, and provide treatment to alleviate his congestion and prepare him for his cross-country running. She is a doctor who focuses on treating the root cause of a problem, rather than just the symptom.Thank you, Dr. Eapen! Your expertise and care have made a significant difference in my son's well-being."
"Dr. Rose Eapen was excelent. She was kind and patient with our son. He is 2 years old and was very comfortable with her. She gave us advice on how to help him and what to do next to help him and our 7 year old daughter. Her staff up front was also awesome. Great service and an excelent Dr."
"Back in September, based on his therapist's observation, I took my son (twin 2) to Dr. Rose Eapen to consult about his tongue tie. During the visit, Dr. Eapen confirmed that he indeed had a tongue tie and suggested a procedure to take care of that.It's impeccable. We've got the procedure date set for mid October. The procedure was as smooth as it could get. Dr. Eapen explained the pre-op and post-op in detail ahead. The procedure went well. After the surgery, my son resumed his regular diet after a week of soft diet. We also started the recommended exercises. Three weeks later, his tongue range of motion improved a lot. Now he is learning to use his tongue effectively in eating hard-to-eat foods.I owe a huge appreciation to Dr. Eapen for the care and support during this whole process. It's remarkable to come by a highly qualified surgeon/doctor to be down-to-earth at the same time. We are grateful!I highly recommend Dr. Eapen for anyone seeking Pediatric ENT in and around Torrance."
"Dr. Eapen is an amazing doctor and has great bedside manner. My 4 year old son had a mess on his neck which needed to be removed. Dr. Eapen explained to my son the way he can understand what he will go through. She comforted not only us, the worried parents, but also our son. When he was going into the operating room, my son had a smile on his face. Dr. Eapen talked to us before and after the surgery and checked my son multiple times. I would strongly recommend Dr. Eapen; she is a great doctor and a wonderful person who truly cares about her little patients."
"Dr. Eapen was great. My son has had a problem with abundant ear wax, and I thought I was going to Dr. Eapen to get it cleaned out. My son's ear canals are hard to see into, so I couldn't tell how effective my treatments were. It turns out, what I had done had worked!! There was nothing to be done when I went to the office so Dr. Eapen sent us home - no charge. She did look in his ears, nose, and throat and her bedside manner was warm and kind.I will return whenever my kids need an ENT. The office staff was also quite friendly."
"Dr. Rose is the best! She is incredibly kind and beyond wonderful with children. Her expertise and thoroughness with every visit far surpasses other ENTs we saw previously. Dr Rose goes above and beyond to ensure all questions and concerns are answered. She is always on time, provides compassion and empathy and is solutions based and grounded in facts. We are so happy to have found her and love having her on our team of supportive doctors helping our son feel better after months of misery."
"Dr. Eapen has been a gem! She spent so much time & gave amazing attention to my daughter & her ear. We are so grateful to have found her. She was always on time, professional & gentle. She explained things as they were happening & I felt very confident in her skill & expertise."
"Dr. Eapen and her staff are absolutely incredible. They treated our concern with our infant with the utmost urgency and care. I highly recommend this practice to anyone looking for ENT care!"
"Dr Eapen was such a caring and attentive doctor. My daughter is special needs and I was looking for an ENT to remove wax from her ears in the most inevasive way. Dr Eapen was so caring asking along the way if she was ok or if she felt pain. My daughter was very comfortable and the visit went well. I would highly recommend this office for all children or special needs children. It’s apparent that dr Eapen is dedicated to her profession and has a bed side manner that is stellar!"
"Dr Eapen is an excellent physician who is caring, incredibly advanced in the Otolaryngology specialty, and is very thorough in the diagnosis and testing of the patient. I highly recommend Dr Eapen!"
"Dr. Eapen was very knowledgeable and super with my son. Appreciate her thoroughness and how she answered all our questions."
"Dr. Eapen was amazing and answered all of our questions and eased our anxieties. We are so blessed to have her as one of our Daughters doctors."
"Best doctor office experience we've ever participated in - Dr. Eapen has a well organized system for intake and processing new patients (emailed all paperwork ahead of time, texted prescription request to pharmacy, easy co-payment) which helped us avoid a lengthy office visit. We were in and out in less than 20 minutes and my 6-year-old's ear is feeling much better following her exam, cleaning and prescription drops. Dr. Eapen's bedside manner is beyond reproach -- my daughter was giggly and even asked me if she could come back! Highly recommend Dr. Eapen!"
"Dr. Eapen is great! She's kind, empathetic, professional, and has an incredible bedside manner. She spent so much time with us and answered every last question we had. She made us feel totally comfortable before she clipped our newborn baby's tongue tie and has clearly and openly communicated with us and with his lactation consultant throughout the process. It has made a big difference and really improved our son's ability to eat. We feel incredibly lucky that we found our way to her, and I can't recommend her highly enough."
"Dr Eapen is AMAZING!! She was so gently with my son and explained everything she was doing to alleviate any anxiety my son would have. She is kind and caring. We are lucky to have found her. All kids should see her as their specialist.As a parent I related to her so well. She even helped me with some of my personal medical questions.Really really recommend her to everyone! If she was a primary care adult doctor I would easily want her to be my doctor!!My sons issue is resolved now. Not to mention that her office is right by Raising Kane’s chicken which is great LOL!"
"Dr. Eapen was amazing. She really listened and took note of all of my concerns. She was great with my kids and really put them at ease. She was thorough and has a great bedside manner. So glad we found her!"
"My son saw Dr. Eapen for an ear issue he was having and we both really liked her. She is great with kids and adults and really takes the time to explain things to her patients. Very positive, pleasant office and wonderful service! Would highly recommend her to anyone looking for someone in her specialty!"
"Honestly the best experience I was really overwhelmed how my son had back to back Dr.appointments even after his 1st surgery his ear would just not heal I got referred to Dr.Eapen for a second option and she was the one who did the 2nd surgery on him and it went great it healed so fast! She made my son feel comfortable every time we would go to the appointment. I was really nervous having my 4yr old son have another surgery especially for his age, she was able to answer each question. I’m glad I got referred to her! Thank you so much Dr.Eapen!"
"Dr. Eapen was absolutely fantastic! My 3 year old had a tonsillectomy and I was very nervous and had a lot of questions which she took phone calls after hours and would check in on him by calling even weeks after the surgery. She’s a great example of a caring and extremely knowledgeable doctor."
"Dr. Eapen was able to see my son the very next day I called her. She was sensitive my our situation. My son was referred to Dr. Eapen due to a feeding issue. She was kind and thorough. It felt nice to hear input from another mom, and she put my husband and I at ease about our son's potential "failure to thrive" (such a depressing phrase to describe his very limited weight gain).Forever grateful to Dr. Eapen for easing this worried first-time mom's brain after a week of going to dark places. THANK YOU so much for your TIME, KINDNESS, and QUICK response time."
"I brought my 4 year old son to Dr. Eapen on short notice; she was a referral from our children's incredible pediatrician. Casey made the paperwork easy (all online in advance) and Dr. Eapen welcomed us upon arrival. Her bedside manner was among the best I've ever witnessed as she kept my son calm throughout an uncomfortable treatment. Highly recommended!"
"We saw Dr. Eapen after years of testing, Specialists, and treatment for my 9 year old asthmatic with allergies and chronic sinus issues. She was so kind and thorough and explained everything to my son in terms he could understand."
"Dr. Eapen is knowledgeable and compassionate. She is very thorough, communicates well and gives clear explanation of the diagnosis as well as the steps to take to solve the problem. Our office visit experience was great!"
"Every experience with Dr. Eapen is the same- FANTASTIC! She cares for my son like no other ENT Doctor has. It’s always a pleasure going in even when my four year old hates having his ears looked at. The most sweet, caring and patient Doctor you’d ever meet."
"Dr. Eapen is the best! I wish we lived in California as she would be our child’s doctor on a go forth basis. My daughter had been a little traumatized from some other pediatricians and urgent care doctors that didn’t know how to handle her little ears. She was scared to go back in and have her ears messed with. Dr.Eapen was so friendly and took time to hear why she was upset, spoke to her and told her she wouldn’t do anything without her being comfortable. Her bedside manner is amazing. Not only did she put our little one at ease, my husband and I were able to relax too. She worked wonders and helped us understand what was going on and why our daughter had such extreme pain. She prescribed the correct medications and made sure that we had it in hand from the pharmacy.She also made sure COVID precautions were in place and made us feel comfortable. A great experience. I highly recommend her to anyone wanting their child to get better and/diagnosed. Dr. Eapen truly cares about your child like her own. My daughter talks about how nice she was and my daughter was frightened initially due to her last doctor visit."
"Dr. Eapen is a top doctor. She easily connects with her young patients and makes them feel comfortable. She is also highly skilled and knowledgeable and explains everything in an easy to understand manner. I trust her with my daughter’s care 100%."
"We couldn’t have been happier with Dr. Eapen. After my son had a ruptured ear drum we began the path of understanding why he was having complications in his Ears and throat. After confirming he had sleep apnea, Dr. Eapen helped us devise a plan that would best suit our sons optimal health. I am so happy we chose to have a tonsillectomy/Adnoidectomy. Dr. Eapen was encouraging, warm, and reassuring the entire process. My four year old felt at ease in her presence with each visit. The day of the surgery she helped calm my nerves and explain everything to my son in a child friendly way that made my son feel confident and at ease. I am so grateful we had such a wonderful doc to help us through this process. I couldn’t recommend her enough! She’s the best."
"Dr. Eapen is warm, responsive and a highly skilled ENT. She was very patient with our three year old (she was able to suction his ear!) and she took the time to explain everything in detail to us, so that we could make an informed choice about our son's treatment options. In a time when medical care seems so depersonalized and rushed, Dr. Eapen is a breath of fresh air. I would highly recommend her to anyone in Southern California in need of a pediatric ENT."
"I was referred to Dr Eapen by the urgent care docs down the street. I was in search of a Peds ENT that was affiliated with Miller’s. Most of the local ENTs are only affiliated with local TMMC or LCM. My son has Special Needs- swallowing issues being one of them and chronic ear infections, the other. I knew that if we needed ear tubes or any additional, I wanted the procedure to be at miller’s. Dr Eapen was so KIND. She is new to the area but not new to this ENT world or children with complex medical needs. She actually took the time to listen to our story and we soon worked out a plan. And guess what? She calls you back in a timely manner, her staff is kind and follows up.We had our procedure and I am so thankful we put tubes in my guys ear. He has TAKEN OFF with his speech- like over night. It’s been wonderful to see and my only regret is not meeting her sooner."
"Dr. Eapen is a very thorough and caring physician. We could not be happier with the care she provided to our son. She was easily accessible when we had questions about his condition; and even came in to the office on her day off to see him. Dr. Eapen is not only an excellent physician, but she is extremely kind and gentle."
"We were referred to Dr. Eapen for my son's tonsillectomy and couldn't be happier. She was not only incredibly intelligent, skillful, and professional - but she treated us with genuine care and compassion. She made every effort to make sure our experience went smoothly and my son healed beautifully. I am so grateful we found her."