Patient Reviews
Testimonials
Choosing the right ear, nose, and throat (ENT) specialist for your needs is an important decision. At Beach Cities ENTS, we provide dedicated ENT care built on a foundation of trust and patient education. Throughout the years, we have had the opportunity to work with patients all over the South Bay and beyond, many of whom were kind enough to share their experiences. We've collected some of those testimonials here to give you a better sense of the compassion and care we provide.
"Dr. Eapen has a wonderfully pleasant disposition and made my son feel very at ease at his appointment. She was fast and efficient but also effective. We highly recommend this doctor."
"Amazing. Dr Eapen is the best!!!"
"We love Dr. Eapen is amazing. She is great with my son. He had anxiety at the consultations and she helped him. She is very patient, knowledgeable. I recommend her. We are still working my child problem but every time we see her, she is always awesome. Thank you Dr. Eapen"
"Dr. Eapen was really great! We brought our 3 month old in for a ENT appt for sleep apnea. Very thankful for her honesty.. She explained everything she was doing/checking on my daughter. The office staff was also very friendly and sweet. We were processed and seen very quickly. Highly recommend Beach Cities ENT"
"I saw Dr. Eapen for a second opinion consultation. She was incredibly informative, taking time to review symptoms, ask questions, and educate me. She was obviously very knowledgeable but she spoke in a way I could understand (not too technical). I also appreciated the communication from the reception team to get me set up as a new patient and seen quickly. They also helped me obtain records with ease. A very positive experience!"
"After an extensive search to find an ENT doctor that foremost would connect, be personable, and make my daughter feel comfortable, I made her an appointment as a new patient with Dr. Rose Eapen of Beach Cities ENTS.Yesterday was our first appointment at the Torrance Office and we arrived at the scheduled time. All of our new patient intake forms were completed online beforehand as well as a picture of our health insurance card which was convenient. I signed my daughter in at the reception window and we waited patiently to be called in. There was a little wait beyond our appointment time but our experience was well worth the delay.We were greeted by Dr. Eapen’s assistant who took some physical statistics prior to escorting us to the examination room. Upon being seated, we discussed the reasons for our visit and reviewed all of the info on the intake forms to check accuracy and provide more details of health history that would be pertinent to Dr. Eapen. Waiting for our introduction to Dr. Eapen, we felt a small bit of apprehension as we had never met before and as a parent I was hoping I made a good choice of who would provide care for my daughter. Dr. Eapen entered, flashed a smile, gave us a friendly greeting, and made us instantly feel comfortable with her demeanor. After discussing what brought us together on this day, Dr. Eapen began her examination all the while keeping us engaged in the process. At one point, Dr. Eapen needed her assistant to help with a nasal scope. The assistant brought a scope into the room which led to a friendly banter between the two about whose scope was already in the exam room and the one brought in. This led to laughs and presented a fun side to the team that was giving us care. Dr. Eapen continued her examination and keep us involved all along the way. Her expertise and experience was displayed in her actions, conversation, observations, advice, answering our questions, and overall chair side manner with my daughter and I. We felt deeply cared for and a genuine passion to help my daughter in addition to giving me assurance as a father. Dr. Eapen made arrangements for some tests and a CT scan for further evaluation prior to our next visit.If you can’t tell from my words, we are extremely happy with our choice of Dr. Rose Eapen and look forward to what’s ahead beyond just our first impressions and visit yesterday."
"Dr. Eapen is one of the most personable, kind and thorough doctors I have met. I bring both of my kids to her, ages 10 and 13, and they both love her. She is a great listener and problem solver, and spends ample time answering all of our questions. I would highly recommend her to anyone needing care from an ENT."
"Dr. Eapen was amazing with my son. She was kind, gentle, and thorough. She explained things thoroughly and somehow managed an exam without my son even flinching. It was a great experience and we know we’re in good hands."
"Dr Rose is excellent. She’s thorough, communicates well and is awesome with kids. I’m so glad we found a pediatric ENT we can trust!"
"Absolute angels and miracle workers in this office! From the person I spoke to on the phone who scheduled our emergency appointment to the med staff, everyone made us feel absolutely cared for. Dr. Eapen has the best bedside manner I have ever seen and experienced, period. Getting a two year old to trust someone they just met to be anywhere near their face isn’t just talent and skill- it is a cosmic anomaly. Highly recommend her for any pediatric ENT needs!"
"Dr Eapen was amazing with my daughter. She basically gained her trust to do what needed to be done in matter of minutes. Thank you and we are grateful to have you guys."
"Dr Eapen is always amazing and her assistant too."
"My son is special needs and he feels very comfortable with Dr. Eapen. He is non-verbal nd Dr. Eapen makes it a point to direct questions to him, this makes him feel valued and part of the discussion. Everyone in the office is welcoming and friendly."
"Wow the staff and doctors were absolutely amazing. From scheduling to my son’s procedure and follow up, so smooth. Text message communication which is so helpful instead of waiting on hold like most places . I would highly recommend ! Dr Eapen explained everything carefully and did a fantastic job with Richard’s tubes which has been life changing for him . Couldn’t wish for better"
"Dr Eapen is the most kind, patient and thoughtful doctor I could have dreamed up for my young son- he has sensory and speech challenges and Dr Eapen knows how to speak to him in a way that calms his fears and makes him comfortable. She truly takes her time with us and never rushes us out. She is such a blessing for our family"
"Dr. Eapen was awesome, caring and professional"
"“I recently had the privilege of having my daughter cared for by Dr. Eapen, and I can confidently say she is one of the most exceptional physicians I have ever met. Her outstanding diagnostic skills are matched by her genuine empathy and warm sense of humor, creating a truly comforting and uplifting experience for both patients and their families. Dr. Eapen’s dedication to patient care is extraordinary—she goes above and beyond to make her patients feel heard, valued, and truly cared for. On our way to a follow-up visit, my daughter asked, ‘Mom, are we going to see the good doctor?’ I was both amazed and touched by her excitement. The presence of highly trained and knowledgeable professionals is another significant advantage at Beach city ENT!If you’re seeking a physician who embodies both medical expertise and heartfelt compassion, look no further than Dr. Eapen!”"
"We love Dr. Eapen! She has been my son’s ENT for several years and she is everything you NEED in a doctor - knowledgeable, thorough, professional - plus everything you WANT in a doctor - honest, respectful and compassionate. She speaks directly to my teenage son and listens to him. He recently had surgery and, not only did he feel informed, safe and comforted throughout the entire process, the outcome was better than we even hoped for! Dr. Eapen is outstanding and we highly recommend her for any ENT needs for any age."
"I brought my daughter in to see doctor Eapen because of an unidentified object in her left ear. The doctor seemed nice and recommended removing it in the hospital due to its location and the sensitivity of it all. It was a quick visit, and I completely forgot to ask her 3 questions: if my daughter is qtip was brought up a few times, what's the name for the condition she has, and any other noninvasive treatment options available?"
"I would give Dr.Rose Eapen 100 stars!!! She was so great with my daughter!!! What a wonderful doctor."
"My son had been suffering with something stuck in his ear and Beach Cities ENTS was the only location that was able to see us within 24 hours. I was so thankful and Dr. Eapen was amazing with my son. She took almost a full hour carefully removing several sand pebbles that had been stuck to his ear drum. A difficult appointment for my son but she was so gentle, encouraging & patient."
"Dr. Rose Eapan put my son at ease within minutes of seeing her. She is extremely knowledgeable and she has the best bedside manner. I highly recommend her!"
"Dr Rafii is very caring and and easy to talk to. He answers my question with joy.He is a wonderful doctor.Rose Onuoha."